Privacy Policy

1. Introduction

This Privacy Policy aims to inform users of the Worklif website (hereinafter "the Site") about the collection, use and storage of their personal data, as well as their rights under applicable legislation, notably the General Data Protection Regulation (GDPR) and the Data Protection Act.

2. Definitions

For a better understanding of this Policy, the following terms are defined as follows:

  • Personal Data: Information enabling direct or indirect identification of a natural person.
  • Data Subject: Any natural person whose personal data is collected or processed via the Site.
  • Processing: Any operation performed on personal data (collection, storage, use, deletion, etc.).
  • Intermediate Archiving: Storage of data in a separate database for administrative or legal purposes, prior to deletion or anonymisation.

3. Legal Bases for Processing

Data processing by Facile Solution SRL is based on the following legal bases:

  1. Consent: When a user gives their explicit consent for a specific processing.
  2. Contract performance: When processing is necessary to provide a service or fulfil contractual obligations.
  3. Legal obligation: To comply with regulatory or legal obligations.
  4. Legitimate interest: For purposes such as fraud prevention, provided that the user's rights prevail.

4. Purposes of Processing

Personal data collected on the Site is processed for the following purposes:

  • Customer relationship management (billing, order tracking, claims).
  • Sending personalised communications and commercial solicitations.
  • Conducting satisfaction surveys, studies and marketing analyses.
  • Organising competitions and promotional operations.
  • Managing requests to exercise rights.
  • Securing transactions and preventing fraud.

5. Data Collected

The types of personal data collected include, but are not limited to:

  • Identity information (surname, first name, date of birth, email address, phone number).
  • Connection data (IP address, browsing history).
  • Transaction-related data (order history, payment identifier).

Data is collected when browsing the Site, creating an account, or using specific services.

6. Retention Period

Data is retained for the following periods:

  • Active database: 3 years from the last interaction with the Site.
  • Intermediate archiving: 2 additional years for administrative or probative purposes.
  • Legal obligations: 7 years for tax or accounting reasons.

7. Data Recipients

Personal data may be shared with:

  • Service providers (hosting, payment providers, carriers).
  • Administrative or judicial authorities, if required by law.

No personal data is sold or exchanged with third parties for commercial purposes without prior consent.

8. Data Security

The Site implements technical and organisational measures to ensure data security, including transaction encryption and storage in secure environments.

9. User Rights

In accordance with applicable regulations, each user has the following rights:

  • Access: Obtain confirmation that their data is being processed and access the corresponding information.
  • Rectification: Correct inaccurate data or complete incomplete data.
  • Erasure: Request deletion of their data in certain cases.
  • Restriction: Restrict processing in specific situations.
  • Portability: Receive their data in a structured, commonly used format.
  • Objection: Refuse processing based on legitimate interest or for prospecting purposes.
  • Post-mortem instructions: Define how their data should be managed after their death.

To exercise these rights, contact us by email at contact@Worklif.com or by post at Rue de Praetere 2/4/6, 1000 Brussels, Belgium.

10. Cookies and Similar Technologies

The Site uses cookies to:

  • Analyse traffic and browsing behaviour.
  • Personalise the user experience.
  • Ensure the proper functioning of the Site.

Cookies can be disabled via browser settings or the tools provided on the Site.

11. Changes to the Privacy Policy

This Policy may be updated to reflect legislative changes or changes in Site practices. The current version is available at https://worklif.com/politiques-de-confidentialite/.

12. Contact

For any question relating to this Privacy Policy, please contact:

  • Email: contact@Worklif.com
  • Postal address: Rue de Praetere 2/4/6, 1000 Brussels, Belgium