Subscription cancellation

We are sorry to see you go

Before leaving...

We understand that your needs may change. Before cancelling your subscription, here's what you should know:

What you are going to lose

50% off

You will lose your 50% discount on all our products

Free delivery

Unlimited free delivery will no longer be available.

Extended warranty

You will no longer have the one-year extended warranty

Priority access

Priority access to new releases will be lost

Important information

💡 How does cancellation work?

Once your cancellation request has been submitted:

  • Your subscription will be cancelled.
  • You will retain your benefits until the end of the current period.
  • No renewal will be made.
  • No hidden fees or penalties.
🔄 Can I reactivate my subscription later?

Of course! You can reactivate your subscription at any time :

  • Directly from your customer account area
  • By placing a new order with the subscription
  • By contacting our customer service

Your benefits will be reactivated immediately.

❓ Need help?

If you encounter a problem or have any questions, our team is here to help you:

  • Telephone : +33 1 89 88 23 69
    (Mon-Fri: 10am-12pm / 1pm-6pm)
  • Email : contact@gemmose.com

We would be delighted to find a solution together!

Cancellation form

Enter your email address to confirm the cancellation of your subscription.

Are you still hesitating?

We may be able to help you find a solution that suits your needs.

Manage my subscription from my account

You can also manage your subscription directly from your customer area.