General Terms of Service

1. Introduction and Scope

These General Terms of Service (hereinafter "GTS") define the rights and obligations between Facile Solution SRL (hereinafter "the Publisher") and the Subscriber (hereinafter "the Subscriber") regarding the provision of paid services accessible via the website Worklif.com (hereinafter "the Site").

Publisher contact details:

  • Company name: Facile Solution SRL
  • Registered office: Rue de Praetere 2/4/6, 1000 Brussels, Belgium
  • Email: contact@Worklif.com
  • Phone: +33 1 89 88 23 69 (local call rate), Monday to Friday (10 a.m. to 12 p.m. or 1 p.m. to 6 p.m.)

The GTS apply to all Subscriptions taken out by adult natural persons residing in eligible territories. They are available on the Site and may be amended unilaterally by the Publisher. Any change will be notified one (1) month before it takes effect.

2. Definitions

  • Subscriber: Any natural person aged 18 or over who has taken out a personal Subscription.
  • Subscription: Contract between the Subscriber and the Publisher giving access to Specific Services after payment.
  • Specific Services: Benefits and features detailed in article 4, including access to the Press Kiosk and other exclusive benefits.
  • Account: Personal space created by the Subscriber on the Site, secured by a username and password.
  • Personal Data: Information collected and processed in accordance with the Privacy Policies.
  • Press Kiosk: Digital catalogue including press, magazines and novels accessible via a third-party partner.

3. Description of Specific Services

The Subscription offers:

  1. Unlimited access to the Press Kiosk
    • Continuously updated digital catalogue, provided by a third-party partner (YouScribe).
    • No physical books are distributed.
  2. Exclusive member benefits
    • Discounts of up to 50% on the online store.
    • Free shipping on all products.
  3. Details and Availability
    • Specific Services are accessible exclusively via the Subscriber's personal Account.
    • Username and password confirmation by email at subscription.

4. Subscription Process

  1. Account Creation
    • The Subscriber must provide their personal details (email address, password, other information).
    • Only one registration is allowed per person.
    • The Subscriber is responsible for keeping their details up to date.
  2. Subscription Validation
    • Subscription via the Site, after logging into the Account.
    • Acceptance of the GTS by ticking the dedicated box.
    • Secure payment by bank card (CB, Visa, MasterCard).
  3. Confirmation
    • A confirmation email is sent after payment validation.

5. Subscription Duration and Termination

  1. Initial Duration and Renewal
    • The Subscription is entered into for a period of 30 days, tacitly renewed each month.
  2. Termination Procedure
    • Notification via the Site's contact form or by email (contact@Worklif.com).
    • For termination effective at the end of the current month, the request must be received before the 15th of the month.
    • If payment has already been made, access to Specific Services remains active until the end of the following month.
  3. Suspension or Early Termination by the Publisher
    • In case of breach of the GTS (fraud, non-payment, etc.), the Publisher may suspend or terminate the Subscription immediately, without compensation.

6. Prices and Payment

  1. Applicable Rates
    • Trial period: 3 days
    • Monthly subscription: €45.90
  2. Payment Methods
    • Payment by bank card only. Payments via PayPal or American Express are not accepted.
  3. Price Revision
    • The Publisher reserves the right to modify rates with two (2) months' notice.
    • The Subscriber may terminate without charge if they disagree with the new rate.
  4. Payment Commitment
    • The Subscriber guarantees the validity of their payment method and accepts automatic monthly direct debits.

7. Service Availability

Specific Services are accessible immediately after payment validation, from the Subscriber's personal Account. The Publisher does not guarantee uninterrupted availability and accepts no liability for temporary interruptions due to maintenance operations.

8. Right of Withdrawal

Clarifications: return shipping costs are borne by the customer. After notifying your withdrawal within the applicable period, you have 14 days to return the product(s) to us. The refund is issued once we have received and checked the returned items. Personalised or made-to-order products are excluded from the right of withdrawal.

  1. Deadline and Exercise
    • The Subscriber has 14 days to exercise their right of withdrawal.
    • Notification via the Withdrawal Form (Annex 1) by email or postal mail.
  2. Conditions
    • If the Subscriber has requested immediate access to the Services, they will be required to pay an amount proportional to the actual use of the Services up to the date of withdrawal.

9. Personal Data

Data collected is processed in accordance with the Privacy Policies. The Subscriber has the right to access, modify and delete their personal data.

10. Claims and Customer Support

For any question or claim:

  • Email: contact@Worklif.com
  • Phone: +33 1 89 88 23 69 (local call rate)
  • Hours: Monday to Friday (10 a.m. to 12 p.m. or 1 p.m. to 6 p.m.) (excluding public holidays).

11. Miscellaneous Provisions

  1. Electronic Correspondence
    • Email communications are binding between the parties.
  2. Partial Invalidity
    • If a clause of the GTS is deemed invalid, the other clauses remain applicable.

12. Applicable Law and Disputes

The GTS are governed by Belgian law. In case of a dispute:

  1. Attempt at amicable mediation within one (1) year via an accredited mediator.
  2. If no agreement is reached, recourse to the competent courts.

Annex 1: Withdrawal Form

To the attention of Facile Solution SRL,
Address: Rue de Praetere 2/4/6, 1000 Brussels, Belgium
Email: contact@Worklif.com

I, the undersigned [Name and Surname] wish to withdraw from my Subscription taken out on [Date].

Identifier: [Email address used for registration].
Signature (if sent by post):
Date: